APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • IT Service Management
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    Editor's Pick (1 - 4 of 8)
    left
    How do we create an Effective IT Service Management Strategy?

    Sami Yalavac, Chief Information Officer, Bupa A&NZ

    The Road Towards the Intelligent Enterprise

    Florian Roth, CIO and Head, IT Services, SAP SE(FWB: SAP)

    IT Service Management in the Digital Era

    Unal Altay, CIO, V/line

    Strengthening IT by Streamlining Business Processes

    Ken Soh, CIO & Director, e-Strategies, BH Global Corporation

    Designing the IT Organization for Service Management

    Michael Reagin, Corporate VP & CIO, Sentara Healthcare

    Virtual Cloud Computing Platform (VCCP) for A*STAR

    Dr. John Kan, CIO, A*STAR - Agency for Science, Technology & Research

    The Challenge within the IT Department

    Dr. David Asirvatham, Chief Technical Officer, University of Malaya

    Real IT Leaders are Story Tellers

    Jenny Levy, CIO, Primary Health Care

    right

    Everything You Think You Know, May Have Been Wrong!!

    Angus Vickery, Lead Technology Strategist & Architect, CSIRO, Australia

    Tweet
    content-image

    Angus Vickery, Lead Technology Strategist & Architect, CSIRO, Australia

    The vertical explosion of the digital economy and rapid growth of new industries is repeatedly leaving CIO’s and CXO’s with expensive, obsolete and inadequate answers to problems they have no clear understanding of how to solve. In many cases their trusted advisors of previous decades have also failed to adapt leaving an equation of risk, hazard and outrage.

    “Socialisation” or “gamification” of IT solutions has organically morphed from the consumer climate driven by the culture of “everything now” at my fingertips, and is now placing massive demand upon corporate and enterprise capabilities to replicate.

    Why then, with technology advancing so rapidly, are strategy and technology leads finding the path to success a difficult and often painful journey? More specifically why is there so much uncertainty in architecting the most appropriate data and information strategy which will enable my business through the acceleration of information size, speed, volume, accuracy, protection, agility, security risk, and future demands that haven’t yet been conceived? Secondly, have I chosen certain technologies or vendors that will it set me up for insurmountable limitations and lock-ins in the future?

    “There’s a big difference between a pilot and an aviator. One is a technician; the other is an artist in love with flight.”

    The current global digital environment poses greater threat than ever before in history.

    Many of our collaborative partners, peers and associates have experienced major disruptive events in the forms of cyber espionage, exfiltration of information, exposure of sensitive or private information and loss of credibility. Often, the fundamentals were overlooked or because unwarranted trust was placed in inadequate “Band-Aid” solutions or processes.

    So to address the conundrum that is faced in delivering technology platforms that are sustainable in this context is to “assure by design” as well as allowing data and information sets to truly achieve maximum value, I believe it critical for CIO’s and CXO’s to draw on their origins as IT professionals and innovate.

    There is a story I often draw upon when making architectural decisions, particularly when making investments in technology solutions that will not only serve me now but allow me to scale for an unprecedented performance, assurance and capacity in the future. In 2010 a Qantas passenger jet experienced what could have been a catastrophic engine explosion over Singapore shortly after take-off. The captain was in charge of the most sophisticated passenger aircraft in history and lost the majority of the three-point redundant technology designed to enable him to guide the craft and his ~500 passengers to safety. One quote that sticks with me from his recount of the event and how he solved a cavalcade of problems was as follows:

    What saved the lives of all the crew and passengers on that aircraft was the ability of the leader to not be a technician, but aviate. Similarly, there is the continual distraction of CIO’s and CXO’s to be blinded or mentally anaesthetised by the latest, shiny, automatic solution to big data and cyber assurance challenges that they face. We need to remember why we love our profession!

    It is important to maintain focus on the characteristics which our profession was built upon, in that every data object we manage has an identity, obeys physics, has relationships, grows and changes based upon how it is spoken too, forms teams to create different identities, tells different stories in different environments, doesn’t necessarily cope well with travel, and has a value that needs to be understood and nurtured according to its value and use.

    An aviator will apply the same fundamental principles whether flying a single engine propeller aircraft or an A380, as the fundamentals beyond all the gadgets are the same.

    As ICT innovators, heading to the era of Exascale and massively autonomous services, there is an imperative that we design from the ground-up on proven principles over flavours of proprietary technology and architect for longevity of information assets that can be assured but also perform. The proven principles of our profession will adapt to business and societal change, proprietary flavours will come and go!

    tag

    Big Data

    Weekly Brief

    loading
    Top 10 IT Service Management Solution Companies – 2021
    ON THE DECK

    IT Service Management 2021

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Read Also

    Listening Beyond Hearing

    Listening Beyond Hearing

    Salvatore Incardona, Head of IT, Amplifon Australia
    Modernizing Lending Through Innovative, Secure and Scalable Technology

    Modernizing Lending Through Innovative, Secure and Scalable Technology

    Steven Meek, Chief Information Officer, Pepper Money
    Advancing the Chemical Industry through Digital Transformation

    Advancing the Chemical Industry through Digital Transformation

    Jan Mandrup Olesen, Global Head of Digital Business, Indorama Ventures
    Cultivating a Sustainable Future through Collaboration

    Cultivating a Sustainable Future through Collaboration

    Jiunn Shih, Chief Marketing, Innovation & Sustainability Officer, Zespri International
    Mastering Digital Marketing Strategies

    Mastering Digital Marketing Strategies

    Tasya Aulia, Director of Marketing and Communications, Meliá Hotels International
    Building a Strong Collaborative Framework for Artificial Intelligence

    Building a Strong Collaborative Framework for Artificial Intelligence

    Boon Siew Han, Regional Head of Humanoid Component Business & R&D (Apac & Greater China), Schaeffler
    From Legacy to Agility Through Digital Transformation

    From Legacy to Agility Through Digital Transformation

    Athikom Kanchanavibhu, EVP, Digital & Technology Transformation, Mitr Phol Group
    Change Management for Clinical Ancillary Teams: Aligning Practice with Policy and Progress

    Change Management for Clinical Ancillary Teams: Aligning Practice with Policy and Progress

    Ts. Dr. James Chong, Chief Executive Officer, Columbia Asia Hospital – Tebrau
    Loading...
    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://it-service-management.apacciooutlook.com/cxoinsights/everything-you-think-you-know-may-have-been-wrong----nwid-1440.html