APAC CIOOutlook

Advertise

with us

  • Technologies
      • Artificial Intelligence
      • Big Data
      • Blockchain
      • Cloud
      • Digital Transformation
      • Internet of Things
      • Low Code No Code
      • MarTech
      • Mobile Application
      • Security
      • Software Testing
      • Wireless
  • Industries
      • E-Commerce
      • Education
      • Logistics
      • Retail
      • Supply Chain
      • Travel and Hospitality
  • Platforms
      • Microsoft
      • Salesforce
      • SAP
  • Solutions
      • Business Intelligence
      • Cognitive
      • Contact Center
      • CRM
      • Cyber Security
      • Data Center
      • Gamification
      • Procurement
      • Smart City
      • Workflow
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Artificial Intelligence

    Big Data

    Blockchain

    Cloud

    Digital Transformation

    Internet of Things

    Low Code No Code

    MarTech

    Mobile Application

    Security

    Software Testing

    Wireless

  • E-Commerce

    Education

    Logistics

    Retail

    Supply Chain

    Travel and Hospitality

  • Microsoft

    Salesforce

    SAP

  • Business Intelligence

    Cognitive

    Contact Center

    CRM

    Cyber Security

    Data Center

    Gamification

    Procurement

    Smart City

    Workflow

Menu
    • IT Service Management
    • Cyber Security
    • Hotel Management
    • Workflow
    • E-Commerce
    • Business Intelligence
    • MORE
    #

    Apac CIOOutlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIOOutlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    Editor's Pick (1 - 4 of 8)
    left
    How do we create an Effective IT Service Management Strategy?

    Sami Yalavac, Chief Information Officer, Bupa A&NZ

    IT Service Management in the Digital Era

    Unal Altay, CIO, V/line

    Strengthening IT by Streamlining Business Processes

    Ken Soh, CIO & Director, e-Strategies, BH Global Corporation

    Designing the IT Organization for Service Management

    Michael Reagin, Corporate VP & CIO, Sentara Healthcare

    Virtual Cloud Computing Platform (VCCP) for A*STAR

    Dr. John Kan, CIO, A*STAR - Agency for Science, Technology & Research

    The Challenge within the IT Department

    Dr. David Asirvatham, Chief Technical Officer, University of Malaya

    Real IT Leaders are Story Tellers

    Jenny Levy, CIO, Primary Health Care

    The Frameworks and Fundamentals Transforming the Businesses in the IT Sector

    David Gollan, CIO, HBF

    right

    The Road Towards the Intelligent Enterprise

    Florian Roth, CIO and Head, IT Services, SAP SE(FWB: SAP)

    Tweet
    content-image

    Florian Roth, CIO and Head, IT Services, SAP SE(FWB: SAP)

    “Change has never been this fast and it will never be this slow again.” Bill McDermott, CEO SAP SE

    This quote is daunting and exciting at the same time. The speed at which technology is being developed and demanded by consumers imposes immense challenges as well as opportunities for companies and their CIOs. The transformation to the Intelligent Enterprise is no longer a choice, it is the backbone of today's’ corporate strategies.

    CIOs are in the driver seat to propel companies towards the digital future.

    What CIOs generally share is that the current IT reality still differs from the headlines and the technology buzz. We are managing some very common difficulties: broken business processes across the value chain, various platforms with unaligned data sources, multiple infrastructure layers with high TCO, just to name a few. So, what will accelerate IT towards the digital augmented future? It is the Intelligent Enterprise, flanked by Artificial Intelligence (AI), Machine Learning (ML), Virtual and Augmented Realities.

    What does Intelligent Enterprise actually mean?

    The purpose of IT organizations is to deliver and run the Intelligent Enterprise. What do I mean by that? Let me use a comparison that has been made before and that is the perfect metaphor: the autonomous car of the future. Over the last century, the core parts of a car have not changed. It is driving a lot faster today, but the essential functionality and operation remain the same: wheels, transition, motor, steering wheel, gas and break paddles, and a driver, all that is still required. For more than 100 years, cars have been fully dependent on humans to function. We were at the helm of every single operational decision, from maintenance, to speed, what route we take and checking the oil. The advances of technology have dramatically altered that dependency. Modern automobile technology now processes all internal and external data input such as weather, GPS, and maintenance without human intervention.
    It can find and make decisions, it alarms the driver when needed, and it notifies the driver about necessary maintenance, such as tire pressure. The complete autonomous car of the future is just a matter of time.

    How does this apply to the corporate enterprise?

    When looking at the car industry in the context of the corporate enterprise, I can see a lot of parallels. In comparison to a century ago, today’s enterprise managing system is automated and connected to all data points of your business. It is at the pulse of your daily business activities and it impacts the central nervous system, your transactional data. Existing analytical data algorithms and applications provide the necessary insights into target markets, competitors, customers, change in business conditions and transactions. Technology has dramatically accelerated your time to react. The Intelligent Enterprise will take it one step further. Envision a managing system that was developed in ways to think and reason through most business scenarios. It connects and directs all aspects of your operational processes and transactions. It will analyze demand and supply, manage production and inventory, ship products and manage resource requirements. It monitors and processes external factors such as change of market conditions, customers, suppliers, stock market and regulatory requirements. It learns and adapts, it influences, it analyzes and mitigates risks factors in real time, and it makes recommendations through embedded AI and ML algorithms. It will be largely autonomous. Most companies are not there yet, but with digital assistances, chatbots, and ML based applications such as Resume or Invoice Matching, there are advanced solutions available in the market today, that will help companies to take a first step towards the Intelligent Enterprise. This transformation into an Intelligent Enterprise to enable growth and scale can be challenging, especially in today’s reality. As mentioned, we often face fragmented and silo-oriented business processes, highly customized systems, unaligned data sources with broken data architecture, and old legacy systems. Decisions are made retrospectively on incomplete, inaccurate and old data. They often lack the cross-business visibility needed to address core challenges.

    How do we move to an Intelligent Enterprise?

    It is similar to the mechanics of the modern car. We need to take care of the core components and build the foundation. That means building bridges to overcome organizational silos, reducing complexity, both in our business and system landscape. We need to build the foundation for injecting intelligent technologies. Once data is harmonized and flows in real- time between all business areas, algorithms can build on the understanding of end-to- end performances. Intelligent technologies will apply predictive analytics that find opportunities to optimize the financial and operational performance. The Intelligent Enterprise will leverage technology through harmonized, real-time, analytical end-to-end internal and external data points. It will be a cognitive and self- driven operational system that continues to learn and expand through its own experiences, evolving into a predictive, anticipatory system that will assist and complement business managers in fully optimized business operations. At SAP, we believe best-run businesses are data and process driven. The Intelligent Enterprise will maximize the value of your data assets and insights. It will empower your employees, benefit your customers, and enables you to operate with increased visibility, focus, and agility.
    tag

    Financial

    GPS

    inventory

    Predictive Analytics

    Machine Learning

    Weekly Brief

    loading
    Top 10 IT Service Management Solution Companies – 2021
    ON THE DECK

    IT Service Management 2021

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    Read Also

    Artificial Intelligence - Myths And Truths

    Artificial Intelligence - Myths And Truths

    Geraldo Pereira Junior, Chief Information Officer, Ypê
    Sustainable Future through Innovative Technology Solutions

    Sustainable Future through Innovative Technology Solutions

    Faisal Parvez, Director, BT Business CIO
    The Future Relies on Augmented AI

    The Future Relies on Augmented AI

    Laurent Fresnel, CIO, The Star Entertainment Group
    Digitalization with the use of digital technologies/Improving business through digital technologies

    Digitalization with the use of digital technologies/Improving business through digital technologies

    Wilbertus Darmadi, CIO, Toyota Astra Motor
    How Marco's Pizza Leaned On Technology To Succeed Amid The Pandemic By Quickly Pivoting To Contact-Free Delivery And Curbside Carryout

    How Marco's Pizza Leaned On Technology To Succeed Amid The Pandemic By Quickly Pivoting To Contact-Free Delivery And Curbside Carryout

    Rick Stanbridge, VP & Chief Information Officer, Marco’s Pizza
    Bunnings  Diy Digital Transformation

    Bunnings Diy Digital Transformation

    Leah Balter, Chief Information Officer, Bunnings
    For a Smarter City: Trust the Data, Ignore the Hype

    For a Smarter City: Trust the Data, Ignore the Hype

    Brad Dunkle, Deputy CIO, City of Charlotte
    Smart Community Innovation for the Post Pandemic

    Smart Community Innovation for the Post Pandemic

    Harry Meier, Deputy Cio for Innovation, Department of Innovation and Technology, City of Mesa
    Loading...
    Copyright © 2025 APAC CIOOutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    Home |  CXO Insights |   Whitepapers |   Subscribe |   Conferences |   Sitemaps |   About us |   Advertise with us |   Editorial Policy |   Feedback Policy |  

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://it-service-management.apacciooutlook.com/ciospeaks/the-road-towards-the-intelligent-enterprise-nwid-6350.html?utm_source=google&utm_campaign=apacciooutlook_topslider