The Rise for Technology Business Management Solutions in APAC
Owen Gan, Regional Vice President of Southeast Asia, Apptio
Leading enterprises and public sector entities are fundamentally shifting how they operate. CIOs and CFOs are being asked to manage, and in some cases rapidly reduce, the run-cost of their IT functions. At the same time, they are expected to accelerate transformation, develop innovative digital-enabled services and products, and maximize cloud operating models. Boards are understandably insisting on increased accountability for resources allocated to tech from an ROI and business strategy alignment perspective.
Accordingly, technology and finance leaders are seeking thorough and objective business methodologies and tools that enable them to make trusted technology investment decisions.
The Technology Business Management (TBM) framework is an industry standard which has drawn, for years, upon best practise IT processes and taxonomy to define the ideal IT operating model.
Over recent years, the cloud has brought the promise of access to on-demand innovative infrastructure, platform and software solutions. However, left unchecked or approached without a pre-planned, disciplined operative approach, costs and inefficiencies can actually amplify with unfeathered access to cloud based services.
The cloud, the need to innovate and differentiate with lean-agile product focused development structures etc have only added to the need to take a best-practise, structured approach to technology cost optimization.
CIOs and other business leaders need deep and end to end visibility over their technology investments. They need insights into how technology is helping to achieve defined business objectives for their owners and how they stack up and benchmark amongst their peers and industry best practice measures.
By deploying TBM solutions, enterprises can implement a structured view of IT expenses for actuals and plans based on industry-standard framework to allow for faster ad hoc analysis and budgeting cycles. By explaining investments and variance to plan more quickly to constituencies and executive management, organizations can uncover opportunities to optimize cost structures, reduce risk, and accelerate growth.
Enterprises are increasingly working with longstanding vendors and consultants that are able to deploy customized TBM solutions that draw upon global best practises and also a rich history of successful engagements within similar business verticals and industries.
A Government-linked corporation (GLC) recently engaged KPMG and Apptio. We helped to digitalize and modernize a complex manual IT chargeback process, which supported over 20,000 global employees across 100 subsidiaries in 24 countries. Together with KPMG, Apptio helped configure the group’s processes and systems to match how IT services were consumed and budgeted. We installed close to real-time management dashboards giving deep trend and variance reports detailing the IT charge back process across the group.
The criticality for enterprises to manage costs, understand best practise Technology Business Management frameworks to preserve resources during these highly unstable times, to focus on short term budgeting and agile product development, has never been more critical. The market for tools supporting these efficiency and cost goals is expected to grow at a compound annual rate of 11.3% from 2021 to 2028*. Opportunities in this market will continue to grow, especially as more organisations look to scale their operations and digitalise their infrastructure.
Apptio’s products empower business leaders to drive optimal financial performance across their organizations. More than 60 percent of Fortune 100 enterprises trust Apptio to manage spend across the entire IT portfolio and beyond, so that they can focus on delivering innovation.
